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Madrid Barajas Airport

Airport Information

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XClose Airport Information & Ticket Counters

American Airlines operates from Terminal 4 at Madrid Barajas Airport (MAD). Here’s your simple guide to set your trip off to a flying start.


We have several check-in options available:

  • Check-in desks are located in Terminal 4 between counters 930-934
  • Self-service check-in machines are located in Terminal 4 within the check-in area
  • Online Check-In is available from 24 hours and up to 2 hours before your flight departure time

Check-in desks open daily

  • Until 9 March: 06:45 to 12:00.
  • From 10 to 30 March: 06:15 to 11:05.
  • From 31 March to 26 October: 06:45 to 12:00.

Ticket Counter Location & Opening Hours

Located in Terminal 4, 2nd floor (departures level) near check-in counter 930

Open daily

  • Until 9 March: 06:45 to 12:45.
  • From 10 to 30 March: 06:15 to 11:45.
  • From 31 March to 26 October: 06:45 to 12:45.

NOTE: Until 28 February, ticket counter is open daily from 06:45 to 12:45 except Tuesday and Thursday that closes at 11.00

Airport Map

Here's an airport map to help you find your way around the terminal.

Worldwide Airports

Learn more about our worldwide airports* including terminal information and ticket counters.

Hotels & Car Hire

Have you booked your hotel or rented a car yet? Right here, at, you’ll find great deals on hotels and car rentals across hundreds of destinations worldwide.

Find out information for travel on British Airways, Iberia and other oneworld partners.

* You will be redirected to U.S.

XClose Clubs & Lounges

American Airlines operates a number of clubs and lounges worldwide. At Madrid Barajas Airport eligible customers can use the Sala Velázquez lounge provided by Iberia, where you can relax and unwind before your flight. 

Location & Opening Hours

Located in Terminal 4 Satellite (T4S), after passport control go to the first floor of the satellite building and you’ll see the lounge in front of the Starbucks Cafe.
Open daily 24 hours

Lounge Access

You can access the lounge if you are one of the following:

  • American Airlines Business Class passenger
  • AAdvantage Platinum or Executive Platinum member
  • oneworld Emerald and Sapphire tier members on an a flight operated by a oneworld member airline.


AAdvantage Executive Platinum / AAdvantage Platinum or oneworld Emerald / Sapphire members flying on a oneworld airline may bring one guest.

Lounge Facilities

Here are some key features of the Iberia Lounge at Madrid Airport:

  • Cabins equipped with PCs and color printers
  • Free internet and email access
  • Wireless connections and power ports for laptops
  • Relaxation zone with comfortable armchairs, shower service, a television room, and a bar
  • Restrooms 
  • Conference room
  • Baby changing facilities

Pet Acceptance

Only guide or assistance animals are allowed.

Worldwide Clubs & Lounges

Find out more information on our airport clubs and lounges* across the globe.

* You will be redirected to U.S.

XCloseFlight Connections

Transferring between flights is simple when you know how. Take a look at the tips below that will help you make a smoother connection at Madrid Barajas Airport.

Where do I go once I’ve arrived at the airport?

Once you’ve arrived at Madrid airport, follow the signs to your departure gate which will lead you to the correct terminal for your onward flight.

What happens if I do not have a boarding pass?

If you do not have a boarding pass you will need to see an American Airlines representative at the transit desk located at T4S.

Do I have to pick up my luggage or re check-in again?

If your bags have been labelled to your final destination and you were given a boarding pass for your onward flight then your luggage will be taken care of.

How do I get between Terminals?

If you are connecting between terminals T1, T2, T3 and T4, there is a transit bus that operates 24 hours a day free of charge. This transit bus service operates every 5 minutes from 06:30 - 23:30. It then operates every 20 minutes from 23:30 - 01:50 and every 40 minutes from 01:50 - 06:30.

Madrid’s Metro also connects T1, T2, T3 and T4 and operating from 06:30 - 01:30.

Which Terminal do I fly from?

All oneworld carriers including American Airlines, British Airways and Iberia depart from Terminal 4.

Find our more travel information on our oneworld partners.

How can I find out the status of my flight?

To find out the arrival and departure times of your flight you can use our Gates & Times* search option.

* You will be redirected to U.S.

XClose Travelling To / From Madrid Airport

When travelling to the airport, please allow yourself plenty of time. To help you on your way we have some travel suggestions below, but please check with the relevant operator before setting off to ensure you have the most up to date information.


The Linea Express Aeropuerto bus operates a frequent service to and from the airport 24 hours a day.

Find out where the bus service operates to and from.


To get to the airport by car access the M-12 (North-South) motorway which links the M-14 and the M-13 (East-West). This road connects directly to the airport terminals.

If you are going to pick up or drop off, you must park in a car park and walk to the arrivals lobby (ground floor). The arrivals lanes are for taxis and buses only.
Short and long stay car parks are available at Terminal 4.

Find out more on parking at the airport.


You will find taxi ranks on the ground floor of every Terminal at Madrid Airport. Please ensure that the taxi driver has started up the taximeter at the start of your journey.

Find out exactly where the taxis stop and fares.


You can catch the metro to and from the airport on Line 8, Nuevos Ministerios - Airport Terminal 4, which operates from 06:00 – 01:30 daily.

Find out where the metro operates to and from.