Travel information FAQs
You can bring up to 3 children, under the age of 18, at no additional cost. Other adults will need to have their own One-Day Pass.
Yes. Plus, if you’re traveling overnight, you can use the pass at your arrival location the following day
Check-in and arrival
No. You can’t change your reservation online once you’ve checked in. Contact Reservations for assistance.
If you’re unable to make your flights, contact Reservations prior to your flight’s departure to retain the value of your ticket. Charges or penalties may apply for changes, depending on the fare paid for the ticket.
When you’ve indicated the United States as your country of residence and your passport nationality is other than the United States, you will be asked to provide U.S. Resident Card information.
BeNotified and other notifications
If you’re logged in to your AAdvantage account, your notification preferences will be displayed in the "BeNotified" tab in "Your Account".
If you don’t have the code provided when you created the notification, you won’t be able to view, change or delete the notification.
If you have your confirmation code and didn't receive your notification, contact technical support.
You will be able to create a flight status notification up until the flight’s scheduled departure time.
We support different countries for phone and text notifications. BeNotified allows one additional contact from certain countries that supports the phone or text notifications:
- Phone – U.S., Canada, Puerto Rico, US Virgin Islands
- Text – U.S., Puerto Rico, Spain, United Kingdom, US Virgin Islands
For text messages, once you have subscribed for notifications you may cancel by texting 'STOP' to:
- FLYAA (35922) from the U.S.
- 447950080989 from Spain
- 447950080989 from the United Kingdom