Our Clean Commitment

Image of cleaning airplane with video play icon to launch video.

Travel with confidence

Our Clean Commitment

We’re committed to giving you peace of mind when you travel with us. That’s why we’re providing PURELL® Advanced Hand Sanitizer in our lounges and hub airports across the U.S. and working with Vanderbilt University Medical Center to provide guidance on health matters and our cleaning procedures.

When you’re ready, our people can’t wait to take you to yours.

Your check-in experience

Image of kiosk cleaning

Enhanced cleaning

Cleaning and sanitizing kiosks, ticket counters, passenger service counters and baggage service offices.

Hand sanitizing stations

Adding PURELL® Advanced Hand Sanitizer dispensers before security areas in select locations.

Ticket counters

Locating agents at alternating work stations and turning off some kiosks to create more space.

Creating space

Encouraging physical distancing throughout the check-in and security areas.

Face coverings

Face coverings are required for all team members and travelers in the airport – where your trip begins, where it ends and where you connect.

Plexiglass shields

Installing commercial-grade shields at ticket counters.

Touchless check-in

Select U.S. travelers can scan their boarding pass at the kiosk to automatically print bag tags.

Touchless check-in

In our lounges

In our lounges

Enhanced cleaning

Cleaning and sanitizing all areas of the club and installing hand sanitizer stations.

Hand sanitizing stations

Adding PURELL® Advanced Hand Sanitizer dispensers in key locations.

Touchless experience

Show your card or scan your boarding pass to enter. Foot-operated devices are being installed on restroom doors in some clubs.

GBAC STAR accreditation

Seeking GBAC STAR™ Accreditation from the Global Biorisk Advisory Council to ensure we have the proper procedures to respond to biological threats like COVID-19.

Plexiglass shields

Installing commercial-grade shields at reception and service desks.

Food and drink service

Enjoy packaged snacks, a full-service bar with complimentary and premium beverages, or order from the menu on your mobile device.

Creating space

Signs and floor decals to encourage spacing at the check-in desk and flexible seating to allow social distancing.

Face coverings

A face covering is required while you’re in the club, but you can remove it to eat or drink.

Changes at clubs and lounges

At the gate and boarding area

Image of the gate and boarding area

Expanded cleaning

Cleaning and sanitizing the gate and seating area more frequently.

Hand sanitizing stations

Adding PURELL® Advanced Hand Sanitizer dispensers in key locations after security.

Plexiglass shields

Installing commercial-grade shields at boarding gates and service desks.

Creating space

Encouraging physical distancing at the gate and while boarding the plane.

Boarding pass scanning

You can now scan your mobile or printed boarding pass to limit physical interactions.

Face coverings

A face covering is required in the airport and while flying on American, except for children under 2 years old.

On our planes

Image on board our planes

Electrostatic spraying

Expanded use of an EPA-approved, hospital-grade disinfectant that kills 99.9% of viruses and bacteria and lasts up to 7 days.

Hand sanitizers

Wipes or gels will be available on most international flights and some domestic flights over 900 miles.

Air filtration

Similar to hospital standards, HEPA filters on all mainline aircraft and most regional jets refresh the cabin air every two to four minutes.

High-touch and public areas

Deep cleaning tray tables, seatbelt buckles, armrests, window shades, seatback screens, doors and overhead bin handles.

Face coverings

For your well-being and those seated near you, a face covering is required during flight but you can remove it to eat or drink.

Food and drink service

Food and drink service in the Main Cabin is limited. On some longer flights, snack bags will be available when you board. You’re also welcome to bring your own snacks and soft drinks.

Enhanced catering measures

We've implemented additional cleaning and sanitation procedures in catering kitchens including additional sanitation of food prep areas, carts, and catering vehicles.

GBAC STAR accreditation

Seeking GBAC STAR™ Accreditation from the Global Biorisk Advisory Council to ensure we have the proper procedures to respond to biological threats like COVID-19.

Travel tips

Your safety and well-being is our top priority. If you’re traveling with us there are steps you can take to help prevent COVID-19 or other illnesses.

Don’t travel if you’re sick

Beginning June 30, we’ll ask all travelers during check-in to confirm they have been free of COVID-19 symptoms for the past 14 days. Staying home is the best way to protect yourself and others from getting sick.

Eat before you leave

Food and drink service is limited in the Main Cabin and based on flight length and destination, and some airport restaurants may be closed.

Carry your own hand sanitizer

The TSA now allows you to bring up to 12 ounces of hand sanitizer in your carry-on bag.

Bring a face covering

It’s required while boarding and during the flight, except for very young children or anyone with a condition that prevents them from wearing one.

Download the American app

You can use the app to check in, pay for your bags, get your boarding pass and watch free shows on your flight.