Privacy policy

Updated October 13, 2022

Protecting your privacy

This Privacy Policy explains how American Airlines, Inc. ("we," "us," "our," "American") collects, uses, shares, and protects information in connection with American’s online and offline services, systems, websites, and apps that refer or link to this Privacy Policy (our "Services"), including without limitation, the collection and processing of personal information in connection with bookings and travel on American Airlines or flights operated by our regional carriers (for example, Envoy Air, Piedmont Airlines and PSA Airlines), as well as loyalty data collected and processed in connection with the AAdvantage® program. This Privacy Policy applies regardless of the way you interact with our Services or the type of device or other means you use to access our Services.

American reserves the right to change this Privacy Policy at any time by posting the updated Policy here along with the date on which the Policy was changed. If we make material changes to this Privacy Policy that affect the way we collect, use and/or share your personal information, we will notify you by including a "NEWLY UPDATED" label with the "PRIVACY POLICY" link on for 30 days after material changes are made. This Privacy Policy is not a contract and does not create any contractual rights or obligations.

Information we collect and how we collect it This content can be expanded
Sensitive personal information This content can be expanded
Minors This content can be expanded
Automatically collected information (including cookies and geolocation) This content can be expanded
Cookies and online advertising This content can be expanded
Information collected by third parties on our Services This content can be expanded
How your information will be used This content can be expanded
Data security and integrity This content can be expanded
Data retention policy This content can be expanded
With whom your information will be shared This content can be expanded
Links to other sites This content can be expanded
Opting out of marketing communications and sharing your information with third parties This content can be expanded

Application of local laws

Where required by local law, you may have the right to access, request a copy of, update, transfer or port, restrict the processing of, or request that we delete your personal information. You may also have the right to object to our processing of your personal information. To exercise these rights please email us at When we receive a request to exercise one of these rights, we will indicate what personal information we require from you to validate your identity. We will also provide information on the action we intend to take on the request without undue delay and no later than 30 days from receipt of the request, or within a shorter period of time where required by local law. This time may be extended by an additional two months in certain circumstances, for example, where requests are complex or onerous. Please note, these requests are subject to applicable legal, ethical reporting, or document retention obligations imposed on us.


When you provide us with your information, you acknowledge that this information may be stored, transferred, and processed on servers located anywhere in the World, including either inside or outside of the U.S., the European Union, the U.K., Switzerland, Uruguay, or Brazil.

Users from Brazil This content can be expanded
Users from China This content can be expanded
Users from Colombia This content can be expanded
Users from Ecuador This content can be expanded
Users from the European Union, the United Kingdom, Switzerland, or Uruguay This content can be expanded
Users from Peru This content can be expanded
Users from South Korea This content can be expanded

Contact us

If you have other questions, comments or concerns about our privacy practices, or if you wish to issue a request to exercise your rights where applicable by law, please contact our Privacy Office at Requests intended for American’s Chief Privacy Officer may also be submitted to our Privacy Office at the same address. Please provide your name and contact information along with the request. Alternatively, inquiries may be mailed to the following address:

American Airlines
c/o Privacy Office
1 Skyview Drive, MD 8B503
Fort Worth, TX 76155 USA